Smarter Queues,
Faster Service
PostMonitor gives post office administrators real-time visibility into queues, counters, and wait times — so every customer leaves satisfied.
Everything you need to manage your post office
From live queue monitoring to performance analytics — PostMonitor puts all controls in one place for admins and staff.
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Live Dashboard
See all active counters, current queue depth, and waiting time — updated in real time without page refresh.
Average Wait Time Tracking
Automatically calculates average waiting time across all counters so you can spot bottlenecks instantly.
Feedback Management
Collect, review, and act on customer feedback directly from the admin panel. Filter by branch or date.
Role-Based Access
Admins and users get separate portals with the right permissions — nothing more, nothing less.
Up and running in minutes
No complex setup. PostMonitor connects to your post office backend and starts showing data immediately.
Admin Login
Admins log in securely with role-based credentials. Your profile and post office are loaded automatically.
Live Data Sync
The system pulls real-time data from your backend — counters, queue depth, and wait times refresh continuously.
Act on Insights
Review alerts, check feedback, monitor performance, and make decisions that reduce wait times for everyone.
Choose your portal
PostMonitor has two distinct roles — each with a tailored experience built for their specific needs.
Administrator
Full access to dashboard analytics, counter management, feedback review, and system configuration for your assigned post office branch.
User / Staff
View your assigned counter, manage the queue for your window, and update service status — a focused interface just for floor staff.
Trusted by post offices nationwide
"Our average waiting time dropped from 25 minutes to under 9 minutes in the first month. The dashboard makes everything so clear."
"The feedback module alone has helped us identify three recurring issues we had no idea about. Customer satisfaction is up significantly."
"Setup was incredibly fast. Within an hour of deploying, we could see live counter data. The interface is clean and easy to train staff on."